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The Digital Iceberg

Free tools

Tools Library

Six free, browser-based tools for practical AI and ServiceNow advisory work.


Not sure where to start?

Decide the pattern, score the use cases, size the consumption, then build the governance.

Alongside the route

  • Workshop

    AI Action Plan

    A facilitator-led, multi-participant workshop that takes a team from business context and identity through to the problems worth solving, the solutions to back, and a measurable 90-day AI action plan, captured live and exported as a PowerPoint workbook.

    Open tool: AI Action Plan
  • Reference

    AI Control Tower Architecture

    Explore the interactive ServiceNow AI Control Tower architecture map.

    Open tool: AI Control Tower Architecture

What to expect

A small set of free, browser-based tools that turn questions I get most often (sizing Now Assist consumption, scoring AI use cases, choosing AI patterns, mapping the AI Control Tower architecture) into something practical you can work through yourself.

  • Free with no sign-up or sales call
  • Runs in your browser. Your inputs stay local (the live workshop tool is the one exception: it syncs a room securely)
  • Export your results to Word, CSV, or PowerPoint where it helps
  • Maintained alongside the blog at thedigitaliceberg.com